Privacy Policy
Last updated: 15 July 2026
This Privacy Policy describes how Easy Emails (“we”, “us”, or “our”) collects, uses, and protects information when you use the Easy Emails Shopify application and related websites (including easyemails.shop).
Easy Emails is an embedded Shopify app that helps merchants design branded order confirmation (and related) email templates using a visual editor, then apply the generated Liquid into Shopify Notifications themselves.
If you have any questions please email support@easyemails.shop
1. Who this policy applies to
This policy applies to:
- Merchants and staff who install or use the Easy Emails app in Shopify Admin
- Visitors to our marketing website at easyemails.shop
It does not cover Shopify’s own privacy practices, or any third-party tools you connect outside Easy Emails. Shopify’s policies apply to your store, customers, and Shopify Admin accounts.
- Merchants and staff who install or use the Easy Emails app in Shopify Admin
- Visitors to our marketing website at easyemails.shop
It does not cover Shopify’s own privacy practices, or any third-party tools you connect outside Easy Emails. Shopify’s policies apply to your store, customers, and Shopify Admin accounts.
2. Information we collect
2.1 Information from Shopify when you install or use the app
When you install and use Easy Emails through Shopify, we receive information needed to authenticate the app and operate the Service, which may include:
- Your shop domain and related shop identifiers
- OAuth session data required to keep you signed in to the embedded app (including access tokens and session metadata)
- Limited staff account details Shopify provides for authenticated sessions (such as name and email), when available
- The access scopes your shop has granted to the app
- Your shop domain and related shop identifiers
- OAuth session data required to keep you signed in to the embedded app (including access tokens and session metadata)
- Limited staff account details Shopify provides for authenticated sessions (such as name and email), when available
- The access scopes your shop has granted to the app
2.2 Content you create in Easy Emails
We store content you intentionally create or save in the app so the Service can work for your shop, including:
- Saved email designs (template names, email type, layout/block configuration, theme/settings, and related metadata)
- Brand preferences you set in the app (for example logo URL references, accent colour, logo width/position)
- Images or file URLs you choose to upload or attach while editing (handled via Shopify’s Files APIs under the scopes you grant)
- Saved email designs (template names, email type, layout/block configuration, theme/settings, and related metadata)
- Brand preferences you set in the app (for example logo URL references, accent colour, logo width/position)
- Images or file URLs you choose to upload or attach while editing (handled via Shopify’s Files APIs under the scopes you grant)
2.3 Product and store data we access (not stored as your catalog)
With your permission, Easy Emails may read certain Shopify data solely to power in-app features such as email previews and product recommendation layouts, including:
- Product information needed for previewing templates
- File information needed to display or manage images you use in designs
We do not use product access to manage, edit, or delete your catalog. We do not request write access to products, collections, orders, or customers.
- Product information needed for previewing templates
- File information needed to display or manage images you use in designs
We do not use product access to manage, edit, or delete your catalog. We do not request write access to products, collections, orders, or customers.
2.4 Website visitors
If you visit easyemails.shop, we may collect standard technical information that websites typically receive (such as IP address, browser type, and pages viewed) through hosting and analytics providers, if enabled. Marketing-site practices may also include contact details you voluntarily submit (for example when you email us).
2.5 Information we do not collect through the app
Easy Emails is a merchant-facing design tool. Through the app we do not intend to collect your store’s customer personal data as a primary product feature. Customer order details shown in email previews are typically mock/sample data or Liquid placeholders for Shopify Notifications, not a customer database we operate.
3. Shopify permissions we request
Easy Emails currently requests these Shopify access scopes:
Scope
Why we ask for it
read_products
To preview products and recommendation-style content in the editor
read_files
To work with images/files already in your shop when designing emails
write_files
To upload images you choose in the editor (for example logos or section images)
What we do not request:
- write access to products, collections, orders, customers, or Shopify notification templates. Applying a design to Shopify Notifications is done by you copying Liquid into Shopify; Easy Emails does not silently overwrite your notification code or catalog.
You can review and manage app permissions in Shopify Admin.
- write access to products, collections, orders, customers, or Shopify notification templates. Applying a design to Shopify Notifications is done by you copying Liquid into Shopify; Easy Emails does not silently overwrite your notification code or catalog.
You can review and manage app permissions in Shopify Admin.
4. How we use information
We use the information described above to:
- Provide, operate, and secure the Easy Emails app
- Authenticate your shop and maintain your session in Shopify Admin
- Save and load your designs and brand settings- Generate previews and Liquid/HTML for emails you design
- Upload and reference images you select, using Shopify Files
- Improve reliability, troubleshoot issues, and respond to support requests
- Comply with law and enforce our terms or security requirements
We do not sell your personal information.
- Provide, operate, and secure the Easy Emails app
- Authenticate your shop and maintain your session in Shopify Admin
- Save and load your designs and brand settings- Generate previews and Liquid/HTML for emails you design
- Upload and reference images you select, using Shopify Files
- Improve reliability, troubleshoot issues, and respond to support requests
- Comply with law and enforce our terms or security requirements
We do not sell your personal information.
5. How we share information
We may share information only in these limited cases:
- Shopify — The Service runs as an embedded Shopify app and relies on Shopify for authentication, Admin APIs, and hosting of store files you upload through Shopify.
- Service providers — Hosting, infrastructure, or error-monitoring providers that help us run the Service, under obligations to protect data.
- Legal requirements — If required by law, regulation, legal process, or to protect the rights, safety, or security of Easy Emails, our users, or the public.
- Business transfers — If we are involved in a merger, acquisition, or asset sale, information may transfer subject to this policy or equivalent protections.
We do not share your saved designs or shop data with other merchants.
- Shopify — The Service runs as an embedded Shopify app and relies on Shopify for authentication, Admin APIs, and hosting of store files you upload through Shopify.
- Service providers — Hosting, infrastructure, or error-monitoring providers that help us run the Service, under obligations to protect data.
- Legal requirements — If required by law, regulation, legal process, or to protect the rights, safety, or security of Easy Emails, our users, or the public.
- Business transfers — If we are involved in a merger, acquisition, or asset sale, information may transfer subject to this policy or equivalent protections.
We do not share your saved designs or shop data with other merchants.
6. Data retention and deletion
- We retain shop session data, saved templates, and brand settings for as long as your shop has the app installed and the data is needed to provide the Service.
- When you uninstall Easy Emails, we delete session data, saved email templates, and shop brand settings associated with that shop from our application database (triggered by Shopify’s uninstall webhook).
- Backups or logs may persist for a limited period for security and operational reasons, then are deleted or overwritten according to our retention practices.
- Global starter templates in the Template Library are Easy Emails content (shared designs we publish), not your private store designs.
You may also delete individual saved designs from within the app while it is installed.
To request deletion or ask about residual data after uninstall, email support@easyemails.shop
- When you uninstall Easy Emails, we delete session data, saved email templates, and shop brand settings associated with that shop from our application database (triggered by Shopify’s uninstall webhook).
- Backups or logs may persist for a limited period for security and operational reasons, then are deleted or overwritten according to our retention practices.
- Global starter templates in the Template Library are Easy Emails content (shared designs we publish), not your private store designs.
You may also delete individual saved designs from within the app while it is installed.
To request deletion or ask about residual data after uninstall, email support@easyemails.shop
7. Security
We use reasonable technical and organisational measures appropriate to the nature of a Shopify app, including authentication through Shopify and restricting access to shop data needed to operate the Service. No method of transmission or storage is completely secure; we cannot guarantee absolute security.
8. International processing
Depending on where we host the Service, information may be processed in countries other than where you are located. Where required, we take steps designed to protect information in line with applicable law.
9. Your rights and choices
Depending on your location, you may have rights to access, correct, delete, or restrict certain personal information, or to object to certain processing. For Easy Emails app data, you can:
- Update or delete designs and brand settings in the app
- Uninstall the app to remove associated shop data as described above
- Contact us at support@easyemails.shop to exercise privacy rights or ask questions
Shopify staff account data is primarily managed through your Shopify account and Shopify’s settings.
- Update or delete designs and brand settings in the app
- Uninstall the app to remove associated shop data as described above
- Contact us at support@easyemails.shop to exercise privacy rights or ask questions
Shopify staff account data is primarily managed through your Shopify account and Shopify’s settings.
10. Children’s privacy
The Service is designed for businesses using Shopify. It is not directed to children under 16, and we do not knowingly collect personal information from children.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the Service after an update means you acknowledge the revised policy. Material changes may also be communicated through the app or our website where appropriate.
12. Contact
Easy Emails
Brightmode Pty Ltd
ACN: 689 954 756
Email: support@easyemails.shop
Website: easyemails.shop
Privacy Policy: easyemails.shop/privacy
Brightmode Pty Ltd
ACN: 689 954 756
Email: support@easyemails.shop
Website: easyemails.shop
Privacy Policy: easyemails.shop/privacy